Privacy Policy

Introduction

The Connecticut Business Networking Association (CBNA) is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your information when you use our website/service.

Information We Collect

1. Personal Information: We may collect personal information such as your name, email address, and payment details when you sign up or make a purchase.
2. Non-Personal Information: We may collect non-personal data, including browser type, IP address, and usage patterns.

How We Use Your Information

1. To provide and maintain our services.
2. To communicate with you regarding updates, offers, or customer support.
3. To analyze and improve the functionality of our website/service.
4. To comply with legal obligations.
5. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted partners to help us operate our business, subject to strict confidentiality agreements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, or destruction.

Business Identity

Monarch Solutions LLC operates under the trade name The Connecticut Business Networking Association ("The CBNA"). All services, communications, and transactions conducted on this website are provided by Monarch Solutions LLC.

SMS Messaging & Compliance

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in.
• We maintain timestamped records of all opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions

• You can cancel SMS notifications at any time by replying "STOP".
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
• All opt-out requests are processed immediately.

Message Frequency & Content

• Message frequency varies based on your interactions with our business.
• Messages will be directly related to the services you have requested.
• We do not send promotional content without specific consent.

Help & Support

• Contact us at info@thecbna.org.
• Customer support is available during regular business hours.

Carrier Information

• Standard message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, contact us at info@thecbna.org.

Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting. Your continued use of the website/service constitutes acceptance of the updated policy.

Contact Us

For any questions or concerns regarding this privacy policy, please contact us at info@thecbna.org.